Help & Support

How Can We Help You?

Get the support you need to protect your infrastructure with VaultNet Defense

Contact Support

Choose the best way to reach us

Email Support

Get help via email. We respond within 24 hours.

Live Chat

Chat with our AI assistant Zoe for instant answers.

Telegram Support

Join our Telegram community for real-time help.

Contact Form

Submit a detailed support request through our contact form.

Quick Start Guides

Get up and running quickly with our products

Getting Started with WebShield AI

Learn how to set up and configure WebShield AI for your infrastructure

QuantumLock Encryption Setup

Step-by-step guide to implementing quantum-safe encryption

Dark Web Sentinel Usage

How to scan for breaches and remove your data from the dark web

Helpful Resources

Documentation and information

Whitepaper

Technical documentation and architecture overview

Investor FAQ

Frequently asked questions for investors

Press Kit

Media resources and company information

Beta Program

Join our beta testing program

Frequently Asked Questions

Quick answers to common questions

How do I get started with VaultNet Defense?

Join our Beta Program to get early access to our platform. You'll receive priority support and exclusive pricing.

What payment methods do you accept?

We accept PayPal, credit cards, and cryptocurrency (Bitcoin, Ethereum, USDT, Solana).

Is there a free trial available?

Yes! Dark Web Sentinel offers a free breach checker. For our full platform, join the Beta Program for early access.

How quickly do you respond to support requests?

Email support: within 24 hours. Live chat with Zoe: instant responses. Telegram community: real-time support from our team.

Do you offer custom enterprise solutions?

Yes! Contact us at [email protected] to discuss custom enterprise deployments and pricing.

Still Need Help?

Our support team is here to assist you 24/7